At Anek Colset, we are dedicated to delivering your favorite ethnic wear to you in the safest and fastest way possible. We partner with reputed courier services to ensure your order reaches you in perfect condition.
1. Shipping Timeline
Order Processing: Once your order is placed, it takes 1-2 business days to process and package your outfit for shipping.
Delivery Duration: Depending on your location, orders are usually delivered within 5-7 business days after dispatch.
Tracking: As soon as your order is shipped, you will receive a tracking ID via email/SMS to monitor your delivery status in real-time.
2. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and the weight of the package.
Look out for special promotions where we might offer Free Shipping on orders above a certain value!
3. Important Considerations
Color Variations: Please note that minor color variations may occur between the website images and the actual product due to screen settings and studio lighting.
Price Changes: Shipping rates and product prices are subject to change without prior notice.
Address Accuracy: Please ensure your shipping address and contact details are 100% correct to avoid any delays or return-to-origin (RTO) issues.
4. Order Security & Cancellations
To maintain service quality, ANEK reserves the right to cancel any orders that appear suspicious or are flagged as unauthorized bulk purchases.
If your order is canceled by us, a full refund will be initiated immediately to your original payment method.
5. Damaged or Missing Packages
If you receive a package that is tampered with or damaged, please do not accept the delivery and contact our customer support team immediately with your order ID.
Need Help?
If you have any questions about your shipment, feel free to reach out:
Email: care@anekcloset.com
Support Hours: Mon-Sat, 10 AM – 6 PM