Welcome to ANEK. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before using our website.
1. General
These Terms & Conditions apply to all visitors, users, and customers who access or purchase products through the ANEK website.
By using our website, you confirm that you have read, understood, and agreed to these terms.
ANEK reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective once published on this page.
2. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, sizes, fabrics, and other information displayed on our website are accurate.
However, slight variations may occur due to:
- Screen and device settings
- Photography and lighting conditions
- Fabric texture and finish
- Handcrafted prints or embroidery
- Minor variations in color or craftsmanship
Such variations may not necessarily be considered defects.
3. Product Availability
All products are subject to availability.
We reserve the right to discontinue a product or modify product availability without prior notice.
If an ordered product becomes unavailable after your order has been placed, we will contact you and may offer an alternative product or refund, as applicable.
4. Pricing
All prices displayed on the website are subject to change without prior notice.
The applicable price at the time of placing the order will generally apply to that order.
We reserve the right to correct pricing, product, or promotional errors. If an incorrect price has been displayed due to an error, we may contact you before processing the order.
5. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation by email or other available communication method.
An order confirmation does not necessarily guarantee that the order will be fulfilled. We reserve the right to cancel or refuse an order in certain circumstances, including product unavailability, pricing errors, suspected fraudulent activity, or other operational reasons.
6. Customer Information
You are responsible for providing accurate and complete information when placing an order, including:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Other information required to process the order
ANEK is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.
7. Payments
Payments may be processed through third-party payment gateways.
By making a payment, you agree to comply with the terms and conditions of the applicable payment provider.
ANEK does not intentionally store complete credit or debit card information on its website.
8. Shipping & Delivery
We will make reasonable efforts to process and deliver orders within the estimated delivery timeframe displayed or communicated to you.
Delivery times may vary due to factors such as:
- Shipping location
- Courier delays
- Weather conditions
- Public holidays
- High order volumes
- Unforeseen circumstances
Once an order has been handed over to the shipping provider, delivery may be subject to the courier’s terms and timelines.
9. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our Refund and Returns Policy.
Customers are advised to review the applicable policy before placing an order.
Products must meet the relevant eligibility conditions to qualify for a return, exchange, or refund.
10. Cancellation
Orders may be cancelled only before they have been processed or shipped, where applicable.
Once an order has been shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.
Customised or made-to-order products may have separate cancellation conditions.
11. Customised Products & Sizes
Where customisation is available, customers are responsible for providing accurate measurements and information.
Customised products may not be eligible for return or exchange unless they are received damaged, defective, or incorrectly made.
Please review the product-specific information carefully before placing an order.
12. Intellectual Property
All content available on the ANEK website, including but not limited to:
- Product photographs
- Images
- Logos
- Brand names
- Text
- Graphics
- Designs
- Website layout
- Product descriptions
is owned by or licensed to ANEK unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.
13. Website Use
You agree not to use the website:
- For any unlawful purpose
- To interfere with website security or functionality
- To attempt unauthorized access to our systems
- To submit false or misleading information
- To upload harmful or malicious content
- To engage in activities that may damage or disrupt the website
We reserve the right to restrict or terminate access to the website if these terms are violated.
14. Third-Party Services & Links
Our website may use third-party services such as payment gateways, shipping providers, analytics services, marketing platforms, and other service providers.
We may also provide links to third-party websites.
ANEK is not responsible for the content, availability, privacy practices, or policies of third-party websites or services.
15. Limitation of Liability
To the extent permitted by applicable law, ANEK shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
We are also not responsible for circumstances beyond our reasonable control, including delays caused by courier services, natural events, technical failures, or other unforeseen circumstances.
16. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for activities carried out through your account.
Please notify us if you believe your account has been accessed without authorization.
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
18. Promotions & Offers
From time to time, ANEK may offer discounts, promotional codes, sales, or other promotional offers.
Promotional offers may have specific terms, validity periods, product exclusions, or usage limits.
ANEK reserves the right to modify or withdraw promotional offers without prior notice.
19. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or applicable laws.
The updated version will be published on this page with a revised “Last Updated” date.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions or the use of our website shall be subject to the applicable courts and jurisdiction in India.
21. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
ANEK
Email: anekcloset@outlook.com
Phone: +91 9179733899
Address: 142, Satyam Plaza, G-Floor, Opp. Hotel Balaji Palace, New Road, Ratlam – 457001, Madhya Pradesh, India
